Overview

We are committed to making sure you are happy with your home.
For an EMERGENCY please call (412) 353-9605.

Maintenance Emergencies

If the Emergency is Life Threatening Call 911 Immediately. Otherwise Maintenance Emergency is defined as something that cannot wait.

The following are examples of a maintenance emergency:

Fire, flood, broken pipe or sewage back-up, gas odor, furnace out (if below 45 degrees). These are the basic calls that may constitute an emergency. If you have a situation other than these, which is not immediately hazardous, damaging or detrimental, please submit your request in writing via online form.

If after hours, call the emergency phone line and make sure to leave a detailed message.

Warning: If you claim you have an emergency and one does not really exist, you will be charged back the cost of having someone respond. Please do not call in an emergency unless one really exists.

Non-Emergency/Routine Maintenance

The following are not emergencies: annoying noises, minor leaks, refrigerator out, locking yourself out of the house, clogged toilet or drain, no hot water, power or gas off, a/c not working, oven not working and pest control.

AMO Management, is not responsible for loss of food or for alternative lodging due to appliance failure. It is suggested that Tenants prepare for potential non-emergency situations (do not keep opening a non-working fridge, space heaters, back up keys etc).

Maintenance Requests

All requests for maintenance should be submitted as online maintenance requests and will be prioritized based on severity of the issue and order it came in. To best solve your problem as quickly as possible, we ask that you please try to be as detailed as you can.

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Pay Your Rent Online

Did you know that you can now pay your rent online? It's fast, easy, and secure, so why wait? Below, you'll find some information on how to get started and a few reasons why so many others have already made the switch!

Don't have an account?

It’s easy! Just let us know you want to pay your rent online and we'll email you an account activation link.

Already have an account?

Click the button below to be taken to the Tenant Portal login page.

Learn More

Account Setup

1. Contact us and let us know you’re interested in paying your rent online.
2. Give us your current email address so we can send you an invitation email.
3. When you get the invitation email (it will come from donotreply@appfoliowebsites.com), click on the link in the email to set up your account.
4. Create a secure password and activate your account.
That’s it! Now you can log in anytime, from anywhere and make payments, schedule payments, view your payment history, and more!

Sign Up

Request an Activation Link

Complete the form below and we'll email you the activation link you'll need to set up your account.


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Benefits

Once you’ve signed up, you can:

  • View and pay your bills anytime (24/7)
  • View and pay your bills from anywhere (any computer with an internet connection)
  • Set up an automatic payment
  • Sign up for automatic reminder emails
  • Review your payment history

Convenience

Have you ever looked at a calendar and suddenly realized that your rent was due that day? Or worse yet, that it was due a few days ago and that it was now late? With online rent payments, these concerns are a thing of the past. Simply hop on your computer and in just a few minutes, your rent is paid! Or remove all doubt and schedule a payment in advance so your rent is paid automatically. And this is in addition to not having to write checks, address envelopes, or find/buy stamps...

Security

In a world where online financial predators seem more and more common, we understand if you have reservations about entering your bank account information online. But fear not! Your information is password protected and all transactions are both encrypted and securely transmitted.